Microsoft SharePoint support services
Need help with Microsoft SharePoint? We provide an on-demand, helping hand with your existing SharePoint implementations including advice, configuration, setup, optimisation, backup, upgrade, data migration.
Comprehensive, flexible support
We provide a comprehensive support service for Microsoft SharePoint. Offering Ad-hoc or contracted support, we can help ensure optimum performance of your SharePoint environment ensuring it provides maximum return on investment to your core business.
We provide a wide range of support packages for Microsoft SharePoint. Whether you’re looking to outsource your Microsoft support on an ongoing basis or need ad-hoc support for a particular issue. We provide flexible access to our wide range of Microsoft SharePoint experience and expertise.
Please get in touch
We'd love to have the opportunity to help you with your project.
Why not take advantage of our FREE, no obligation, initial consultation. Just send us a few details on what you're working on and we'll let you know if we can help.
Microsoft SharePoint support – administration
We can help you with the configuration and administration of your Microsoft SharePoint environment. We can augment your internal team as needed or take over all administration tasks, freeing up your internal resources. We can provide proactive monitoring and maintenance as well as on-demand issue resolution.
Some of the areas we can support include:
- Issue handling and resolution
- SharePoint server upgrades and patches
- Proactive monitoring of SharePoint environment health
- Proactive intervention to ensure optimum performance and continuity of service
- SharePoint backup and restore
- Data Migration
- Integration with 3rd party systems
- Search configuration
End user support for Microsoft SharePoint
We can provide support to your SharePoint end users either as an extension to your own IT helpdesk or via our own dedicated client help desk. Because not all SharePoint users are equal, we can tailor support for end users having different roles and permissions within your SharePoint environment.
Our end user support can include every aspect of SharePoint that you have delegated down to your users including:
- SharePoint architecture best practice
- SharePoint site collections and sites, hub sites, communication sites and team sites
- Lists and document libraries
- Site columns
- Site content types
- Search
- User permissions and security
- Governance and regulatory compliance
- Meta data and taxonomies
- records and document management
- Branding, user interface (UI) and user experience (ux)
- Workflows
- Power user customisation
- Microsoft Flow
- Power Automate
- Power Apps
- JSON customisations
SharePoint customisation and development support
We can augment your internal design team or provide complete design solutions for your SharePoint cutomisations and applications development. We cover every aspect of SharePoint customisation and development including:
- SharePoint Framework (SPFx) and SPFx extensions
- SharePoint Add-ins (SharePoint Apps)
- Office 365 CLI
- Microsoft Graph api
- SharePoint JSOM and CSOM apis
- SharePoint REST api
- Web hooks
- Event receivers, on premise and remote
- Web Parts
- Farm and Sandbox solutions
- Microsoft Azure
- Power Apps
- Power Automate
- Microsoft Flow
We can support code solutions written in Typescript, Javascript, React, Knockout.js, JQuery or C#
Why aento?
At aento we have been working with Microsoft SharePoint and related technologies for over 12 years. Our technical capabilities cover every aspect of design, configuration and development of Microsoft SharePoint solutions.
Additionally, we have extensive experience of various industry quality systems and regulatory compliance regimes. Whatever the compliance requirements applicable to your industry, we can help you develop solutions that enable you to apply the control and maintain the records needed.
You don’t need a contract to utilise our support services. When issues occur, we can provide support on an ad-hoc basis. Our on-demand support covers all aspects of Microsoft SharePoint. We provide flexible hourly or fixed price commercial arrangements based on requirement.
We can provide pro-active and reactive support and maintenance services on a continuous basis through our contracted support packages. We offer flexible, monthly, quarterly or annual terms to meet all requirements.
We provide specific support services to small businesses using Microsoft SharePoint as part of a Microsoft 365 tenancy. We can provide the expertise in designing, building and maintaining intranets and line of business applications with Microsoft 365 and Microsoft SharePoint that general IT support companies often cannot.
We provide cost effective ad-hoc or contracted Microsoft SharePoint support to help small businesses utilise the wide variety of Office 365 tools including Microsoft SharePoint, Microsoft Teams, Microsoft Planner and Microsoft OneDrive. We can provide ongoing helpdesk support to small business users.
